FAQ
Frequently Asked Questions
All orders ship Australia-wide for a flat rate of $19.95.
Orders are usually dispatched within 1 to 2 business days (subject to stock). Delivery time varies by location, typically 1 to 10 business days.
No. Havit Clearance orders are shipped by freight only, and pick up is not available.
Most items can be returned within 30 days of delivery, provided they are unused and in original packaging.
If the return is due to an incorrect or faulty item, we cover return shipping. Otherwise, return shipping is at your cost.
Once your return is received and approved, refunds are processed to your original payment method within 5 to 10 business days.
Contact us within 30 days of delivery with your order number and photos, and we will help resolve it.
If your order has not been dispatched yet, contact us as soon as possible and we will do our best to help. If it has shipped, standard return conditions apply.
Email us at clearance@havit.com.au or visit the Contact page.